Clinical Video Telehealth - VA Hudson Valley Health Care System
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VA Hudson Valley Health Care System


Clinical Video Telehealth

Veterans can take advantage of high-tech medical care through VA Hudson Valley Health Care System (VA HVHCS).

No longer will Veterans need to travel long distances for health care services only available at certain locations! VA HVHCS can bring care closer to you. Telehealth makes it possible for the VA to bring specialist care directly into the home and the local community. Instead of Veterans having to travel to get care, the care they need is often able to come to them.

Telehealth is similar to a Skype video chat and FaceTime, except with much better picture quality and by using certain medical equipment. At VA HVHCS, telehealth takes place in three ways:

  1. Clinical Video Telehealth (CVT)
    Clinical Video Telehealth offers an instant connection between a Veteran in one location with a health care professional in another location. This video technology makes it possible for Veterans to come to one of VA HVHCS's community-based outpatient clinics or VA Medical Centers and connect with a health care professional, who may be in at another location many miles away.
  2. Care Coordination/Home Telehealth (HT)
    Care Coordination/Home Telehealth encourages Patient Self Management by making healthy connections with Veterans, caregivers, families and the healthcare team. Home Telehealth is a program into which you are enrolled and someone is available to help you coordinate your care using the latest health technology. With a case manager, you would use Home Telehealth technologies to facilitate access to care and to improve your health. The goal is to provide the right care in the right place at the right time.
  3. Store-and-Forward Telehealth (SFT)
    Store-and-Forward Telehealth allows hospital staff to take a detailed picture and share that picture with medical specialists who may be miles away at another VA facility. This gives Veterans' access to specialty eye care, dermatology, pathology and wound care using pictures taken by a health care professional and then forwarded to another health care professional for specialist review.

The telehealth cart has screens for two-way viewing, pieces for looking at the ears, eyes, nose and throat, and contains a small camera for taking close-up photos of a patient's skin. For example, a health care professional will be able to listen to your heart and lung sounds over the telehealth cart. The technician will hold a stethoscope up to your heart and hear it. The technician can also hold a small camera to your ear or throat so that he/she can look inside them. The picture quality is actually clearer than if the health care professionals were there, looking inside themselves.

Other examples of using telehealth include:

  • Cardiology - You can visit a community clinic in one location and a cardiologist at another location can have a follow up appointment with you.
  • Nephrology - You can have a visit with the Bronx VA Nephrologists from the Castle Point location.
  • Psychiatry - You can be in one location while you have a follow up appointment with your health care professional in another location.
  • Pharmacy - You can have medication questions answered by a pharmacist rather than calling, being on hold or having to come in.

The telehealth option is especially appealing as we embrace new technology. Veterans can use their time more effectively – by cutting down on travel. With working and school, many Veterans can't always take time off for an appointment. Telehealth has become a new option and a big time saver for many Veterans.

Why should a Veteran have to drive two hours to the VA Medical Center for a follow up appointment that will take 15 minutes?

If you would like more information, please ask about telehealth services at your next visit, or call 845-831-2000 x5774. You can also email Frank Amoruso for more information.

Contact Info


  • Montrose and Castle Point Campus

Contact Number(s)

  • 845-831-2000 Ext. 5774

Hours of Operation

  • 8:00 AM - 4:30 PM