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VA Hudson Valley Health Care System

 

Customer Service

Patient Advocates

Our Patient Advocate program seeks to personally give you and your family the security of knowing someone is available to focus on your individual concerns and rights as a patient. We work directly with all departments on your behalf and can address your questions, problems or special needs quicker. If you, or a veteran you care for has not been able to resolve important issues related to VA through other means of communications, please contact one of our highly-skilled patient advocates listed below who will be eager to help you with your concern in a timely manner.

Farhat J. Khan, RN, Patient Advocate

Farhat J. Khan

RN, Patient Advocate
845-831-2000 x5795

Joanna Scalabrini, MS, RN, CNE, RN, Patient Advocate

Joanna Scalabrini, MS, RN, CNE

RN, Patient Advocate
914-737-4400 x2020

 
Alternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS).

Additional Contacts

For a listing of additional contacts, please visit our phone directory.

Patient Feedback Tools

We also have a number of feedback tools for you to provide information about the care and service you receive. Please take the time to participate in and use these feedback tools. Our goal is to provide compassionate, quality care in a timely manner.