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VA Hudson Valley Health Care System

 

The Joint Commission Public Information Notice

Do you have a complaint about the quality of care at a Joint Commission-accredited health care organization? The Joint Commission wants to know about it. Send us your complaint by mail, fax or e-mail. Summarize the issues in one to two pages and include the name, street address, city, and state of the health care organization.

When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed.

It is our policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with the subject organization in the course of a complaint investigation.

E-Mail:
The Joint Commission Office of Quality Monitoring

Fax:
The Joint Commission Office of Quality Monitoring
(630) 792-5636

Mail:
The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission toll free in the U.S from 8:30 a.m. to 5:00 p.m. Central Time Weekdays.

Toll Free:
(800) 994-6610
Learn more about the Joint Commission*

* Link will take you outside of the Department of Veterans Affairs Web site. VA does not endorse and is not responsible for the content of the linked web sites. The link will open in a new window.