VA Hudson Valley Health Care System
Margaret B. O'Shea Caplan | 914-737-4400 x2400
Ms. O'Shea Caplan joined VA 31 years ago and has held progressive leadership positions in VA Central Office in Washington DC, and in VA Medical Centers in Philadelphia, Erie, and Lebanon, Pennsylvania. Most recently, she served as the medical center Director of the Wilkes Barre, Pennsylvania VA Medical Center, a 173-bed, teaching facility located in Luzerne County. Each year, the Wilkes Barre VA Medical Center serves over 40,000 Veterans in approximately 18 counties in Pennsylvania and New York with over 378,000 outpatient visits. In addition to the main facility, the facility operates five Community Based Outpatient Clinics which are located in Allentown, Williamsport, Sayre, Bangor and Tobyhanna, Pennsylvania.
Ms. O'Shea Caplan holds a Master’s Degree from Catholic University and is a graduate of VHA’s Health Care Leadership Institute (HCLI) and Leadership VA, the Federal Executive Institute, and the Executive Development Program at the Wharton School of Business, University of Pennsylvania.
Ms. O'Shea Caplan can be contacted at the following numbers:
FDR Montrose Campus: 914-737-4400, ext. 2400
Castle Point Campus: 845-831-2000, ext. 5400
Dawn M Schaal | 914-737-4400, 2401
Mrs. Schaal can be reached at 845-831-2000, x5401, or 914-737-4400 x2401.
Mrs. Schaal started with the VA in 1997 as a staff occupational therapist. She served in that role until 2001, when she was named Physical Medicine and Rehabilitation Team Leader. In 2004, Mrs. Schaal took the role of the Ambulatory Care Line Business Manager, overseeing the business operations for a Care Line that includes 95 doctors and staff and is one of the busiest Care Lines in the medical center. In 2010, Mrs. Schaal was selected to serve as the Staff Assistant to the Medical Center Director. She became the Chief of Health Administration Service in 2013, where she served until January 2015, when the VA Under Secretary for Health appointed her to Interim Associate Director for a 120-day period. Mrs. Schaal has served as the Interim Group Practice Manager from May 2015 to present.
Mrs. Schaal earned a Bachelor’s Degree in Psychology from Binghamton University in 1993; a Master’s Degree in Occupational Therapy from Tufts University in 1997. She completed the Veterans Integrated Service Network 3 Bridges to the Future program and has earned a VA-sponsored Healthcare Data Analytics certificate from Nebraska Methodist College. She completed the Northeast Healthcare Leadership Program in 2005 and VA’s Healthcare Leadership Development Program (HCLDP) in 2012.
In early 2015, she received the Federal Executive Board Distinguished Service Award for government employees GS-14 and above.
Elisa Valencia-Sanchez, MD | 845-831-2000, x5471/914-737-4400 , x2471
Chief of Staff
Dr. Sanchez came to Hudson Valley from the James J. Peters VA Medical Center in the Bronx, where she most recently served as the Patient Care Center Director for Medical Subspecialties. In her diverse and distinguished career of over 18 years at the Bronx VA, she held several positions, including Acting Chief of Staff, Chief of Primary Care, Chief of Geriatrics and Extended Care, Home Care Medical Director, and Tele-Geriatrics Director.
Dr. Sanchez received her medical degree from University of Guayaquil- Ecuador and completed her residency training in Family Practice at Saint Mary's Hospital in Hoboken, New Jersey, followed by a fellowship in Geriatric Medicine at the Parker Institute LIJ, New York. Dr. Sanchez is a Fellow of the American Academy of Family Practice, board-certified in Family Practice, Geriatric Medicine, Certified Medical Director and Healthcare Analytics.
In addition, Dr. Sanchez is a Fellow of the American Academy of Family Practice, board-certified in Family Practice, Geriatric Medicine, Certified Medical Director and Healthcare Analytics. Additionally, she is an Assistant Professor, Geriatrics & Palliative Care at the Icahn School of Medicine at Mount Sinai, Assistant Professor of Medicine at Columbia Medical School, Director of the Longitudinal Clerkship for Columbia University Medical Students as well as Director of the Tutorial of Clinical Medicine.
Beverly Duncklee | 914-737-4400, x2486 or 845-831-2000, x5159
Associate Director of Patient Care
As a magna cum laude graduate, Ms. Duncklee earned her BSN at Jamestown College, Jamestown, N.D.; her MN at the University of Washington and her PhD in communication from the State University of New York, Buffalo, where she graduated summa cum laude. She started with the VA as a resource manager in July 2003 and worked as acting program manager and, later, chief of Education and Organizational Development for the VA Hudson Valley Health Care System. She is a 2009 Network Healthcare Leadership Institute graduate and earned a Federal Executive Board award in 2006.
Denise Macio | 914-737-4400, x2571, x4710