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VA Hudson Valley Health Care System

 

Visitor Information

Food and Beverages

Vending machines are available throughout the facility visitor/staff convenience. Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.

Cafeteria

The Veterans Canteen Service (VCS) operates a visitor/staff dining area offering a wide selection of breakfast and lunch items. Closed all Federal holidays.

Retail Store

The Veterans Canteen Service (VCS) operates a retail store with reasonably priced merchandise for veterans, staff, and visitors. Closed all Federal holidays.

Children Under Age

Children are welcome to visit; however, children under the age of 16 must be accompanied by an adult at all times.

Clergy

Members of the clergy are welcome to visit patients/residents who are members of their particular religious organization at any time, at the discretion of the unit staff.

Exceptions

For the health and well-being of a patient, the attending physician may limit, restrict or deny visitation. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.

Locations

We serve veterans from the Hudson Valley of New York. In addition to our main medical centers in Montrose and Castle Point, we offer a number of services to our patients in over 7 community-based outpatient clinics.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations.

Security

VA Police Officers are primarily responsible for maintaining law and order, the protection of patients, visitors, employees, and for the protection of government and private property. For general police assistance or for an emergency, please dial:

   Montrose Campus: (914) 737-4400 ext. 2509
   Castle Point Campus: (845) 831-2000 ext. 5211

Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible. Because VA Medical Centers are federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.

Lost and Found

If you have lost any personal items during your stay, tell your health care team. You can also call the Campus main number and ask for the Lost and Found Office or the Police and Security Office.

Chapel

Montrose Campus
All Chapel services are shown on Channel 41 on the hospital televisions.  For information call ext. 3733/2125.

Castle Point Campus
All services in Faith's Chapel are shown on Channel 18 on hospital televisions.  For information call ext. 5408