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VA Hudson Valley Health Care System

 

About the VA Hudson Valley Health Care System

OUR MISSION

To honor America's Veterans by providing exceptional health care that improves their health and well-being.

OUR VISION

To be a patient-centered, integrated health care organization for Veterans providing excellent health care, research, and education; an organization where people choose to work; an active community partner; and a back up for national emergencies.

CORE VALUES

Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.

Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA's mission. Fulfill my individual responsibilities and organizational responsibilities.

Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.

Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.

Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.

A Message from Quality Management

The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by calling 1-800-994-6610 or emailing complaint@jointcommission.org.