Contacting a Patient
If you come to visit a patient, there is ample free parking on our grounds. The medical center is also convenient to get to by public transportation. See our travel directions. You may also wish to review our visiting hours and information page.
If you would like to send a card, gift or flowers to a patient, the mailing addresses of each Campus is:
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Patient Name (Patient Room Number)
c/o VA Hudson Valley Health Care System
Montrose Campus
2094 Albany Post Road
Montrose, NY 12508
Patient Name (Patient Room Number)
c/o VA Hudson Valley Health Care System
Castle Point Campus
Route 9D
Castle Point, NY 12511
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For the location of an inpatient or his/her phone number, dial the Campus numnber below and ask for the Patient Information Office:
Telephone Care
Please contact our VA Nurses HelpLine at 1-800-877-6976. This service is available 24 hours, 7 days per week if you need medical advice or have a question about your medication.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Advocate
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our Patient Advocates:
Compensation and Pension
To speak with someone in compensation and pension, call the Campus main number and ask for the Compensation and Pension Office:
Release of Information
If you need to get information from your medical records, please contact the Release of Information Office.
Inquiry Routing and Information System
VA has establised an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact Nancy Winter at (914) 737-4400 x2255 or (845) 831-2000 x5902.
Webmaster
To report problems with this website, please contact the Webmaster.
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